1. Consent is optional
Moyeo, operated by Redband, sends promotional emails only to users who have separately consented to the use of personal information for marketing purposes and to receiving promotional emails. These options are unchecked by default. Declining or later withdrawing consent doesn't limit sign-up or your use of the Service.
For now, you can choose and change whether you receive these emails, and we don't send promotional emails yet. When we start, we'll send them only for the purposes described in this notice and within the scope you've chosen.
2. Information used and email content
| Item | Details |
|---|---|
| Party using the personal information | Redband (Moyeo) |
| Information used | The email address registered to your account |
| Purpose of use | Sending promotional emails, such as introductions to Moyeo's features and services, events and promotions |
| Transmission medium | Email. This consent does not include receiving text message or app push advertising. |
| Retention and use period | From the time you consent until you withdraw consent or delete your account |
| Right to refuse | You may refuse consent or withdraw it at any time, with no disadvantage to your use of the Service. |
We don't use your display name or the posts, comments, performance data or access tokens of your connected channels for marketing. This choice is separate from publishing to the channels you've connected to Moyeo.
Moyeo does not send promotional browser push notifications. If we start, we'll ask for separate consent to push advertising, apart from email consent and from allowing notifications in your browser or operating system. We'll also ask for separate consent to send promotional push notifications at night.
3. Changes and withdrawal
You can change whether you receive promotional emails at any time in your account settings. You can also opt out without logging in by opening the unsubscribe link at the bottom of a promotional email and confirming, or by using your mail app's unsubscribe button. We treat this the same as withdrawing in account settings. If you can't log in or need help, email support@moyeo.io to opt out. When you withdraw consent, we stop using your email address for marketing. We may keep the email address needed for login and account management for those purposes.
When we start sending promotional emails, we will comply with the following in accordance with Article 50 of the Act on Promotion of Information and Communications Network Utilization and Information Protection (Network Act).
- We display "(광고)", Korean for "advertisement", at the beginning of the subject line, regardless of the email's language.
- We display the sender's name and contact details, together with how to opt out, in the body.
- We include an opt-out link that works without logging in, and opting out is free.
- We include a List-Unsubscribe header in emails so you can also unsubscribe using your mail app's unsubscribe feature.
- As a rule, we don't send promotional emails between 9 p.m. and 8 a.m. the next day. Email doesn't require separate consent for nighttime sending, but we follow the same rule anyway.
- We confirm whether you still consent to receive emails every 2 years from the date you gave consent.
When you consent to, decline or withdraw consent to promotional emails, we email you within 14 days with the sender (Redband), the date it was processed and the result.
4. Records of choices and changes
To apply your choice and confirm changes, we record your user identifier, whether you allow or decline emails, the notice version, when the change was made and where it was made. We don't copy your email address into the change records, and we don't collect extra IP address or browser information as proof of consent.
We keep your current preferences and change records while your account exists and delete them when you delete your account. Change records kept after you withdraw consent are used only to confirm your choices and apply opt-outs, never to send advertising. For details on the related processing of personal information, see the Privacy Policy.
5. Notices needed to use the service
Emails about tasks you requested or notices required by law, such as email verification, account security and publishing results, are kept separate from promotional emails. These emails contain no advertising and are sent when needed regardless of your marketing consent, and you can choose which types you receive in notification settings. We don't slip advertising into service emails to get around opt-outs.
6. Contact and changes to this notice
Send questions about email preferences to support@moyeo.io and questions about personal information to matthew@moyeo.io. If we expand the information, purposes or transmission media we use for marketing, we'll tell you what's changing and ask for any consent needed.
Revision history
| Effective date | Changes |
|---|---|
| 2026-10-19 (current version) | Corrected the subject line prefix in this translation to the Korean "(광고)" that is actually added (no change to the Korean original) |
| 2026-10-15 | Aligned terms with the app (channels, opting out, change records) and simplified wording (no change in meaning) |
| 2026-10-13 | Explained that you can withdraw without logging in through the unsubscribe link in promotional emails or your mail app's unsubscribe button |
| 2026-09-23 | Initial version |
